Most ordering and shipping questions can be answered by visiting our ordering information page. Ordering Information

Do you have a paper catalog that you can send me?

At this time we do not offer a paper catalog.

Why don't you sell books?

The Mystical Illusions website no longer carries an inventory of books.

I placed an order and have not received my item?

Orders may take up to 4 weeks to arrive. Please email us if it has been longer than four weeks.

After I ordered, I did not receive a confirmation regarding my purchase.

Once your order has been placed and the transaction has been completed you will receive two emails. The first is from paypal.com verifying your payment. The second is an automated response from Mystical Illusions confirming that your order has been received.

If you do not receive both confirmations, please verify with paypal.com and/or your credit card company that your order has been processed and payment accepted. Additionally, please verify that your payment was sent to order@mysticalillusions.com
If you receive only one email, please contact us to verify that your order was received by our server.

I do not have a paypal.com account. Can I still order online?

Yes. You do not have to have a paypal account to process your credit card through paypal.com. For more information please visit the paypal.com website

I like to browse online but I do not like entering my credit card information. Can I order through the mail?

Yes. You can order anything from our website through the mail. Currently our credit card system is only available online. We do accept checks and money orders in the mail. Please visit our ordering information page for more details. Ordering Information

Still have a question?

Please email us. Contact Us